Shipping policy


Shipping Policy

Last updated: January 1, 2025

Thank you for shopping with us. Please review our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, it will be shipped directly from our suppliers.

Shipping & Delivery Time

We operate using a dropshipping fulfillment model, which means products are shipped directly from our international suppliers.

Estimated delivery times are as follows:

  • United States: 7–15 business days

  • Canada, United Kingdom, Australia: 10–20 business days

  • International Orders: 15–30 business days

Delivery times are estimates and may vary due to factors such as customs clearance, carrier delays, holidays, or high demand.

Shipping Costs

Shipping costs are calculated and displayed at checkout. Any promotions or free shipping offers will be shown automatically if applicable.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow 3–7 business days for tracking information to update.

Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the purchase price.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.

Delays, Lost, or Stolen Packages

We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.

Contact Information

If you have any questions regarding shipping, please contact us at:

Email: support@everydayhappypets.store
Website: www.everydayhappypets.store